Shipping Policies:
Collecting items directly from our saleroom in Dargate, ME13 9EP, Kent, is the easiest and preferred way for you to obtain your items. This must be done Wednesday to Friday between 10.30am and 3.00pm and by Appointment ONLY the week following the auction end.
We utilise Parcelforce for all our deliveries. (We do not use or offer any other postal service). It is advisable to contact the office prior to bidding for a quote on shipping, especially if you are bidding from overseas, (especially on large or bulky items).
Our Postage & Packing Rates are as follows:
Any suitable item weighing no more than 2kg, (when packaged), and small enough to fit in either a small or medium sized Jiffy bag - the charge will be £14 (we cannot and will not send any glass or fragile items using this facility)
Any box packaged items will be charged at a minimum of £18. (Where more than one box is used for multiple items to be sent, this charge will be on a PER BOX basis). Please check cost prior to bidding.
For Paintings with or without glass, the charge will be £28
For any large items such as furniture or extra heavy bulky items, we can arrange the services of a courier and the charge for this will be a minimum of £85 (please enquire prior to bidding). Plus, a £10 handling and preparation charge.
In addition to our in-house services, we are happy for buyers to arrange their own courier / shipping arrangements. Please contact the office to let them know as soon as arrangements have been made. A packing charge of £12 will be added for any packing of these items.
No Collections or postal service will be conducted by the auction house or any of its staff or management during the weekends or bank holidays
PLEASE TAKE SPECIAL NOTE OF THE FOLLOWING:
Whilst we have a specialist packing service, we try our best to package all items as safely and securely as possible, Angel Auctions Ltd, its management and/or its staff members accept no responsibility for any damage or loss of items that are sent via postal or courier companies. All items are sent uninsured and at the full risk to the buyer. Under no circumstances will a refund be either afforded to or offered to the buyer.
Items that are not able to be posted, such as large mixed lots containing lots of glassware or extremely fragile items, will clearly have this written in the item description.
We will endeavour to send all parcels within 7 working days from the end of the auction, however, due to minimal operating staff numbers, packing may take longer and in these instances we ask our buyers for their patience.
For more alternative options we suggest contacting Mail Box Services on: 01892 510155 or email for a quote on:
[email protected]
