Robert Murray Stamp Shop, Edinburgh
Auction House Terms and Conditions

Definitions
1. Throughout these Terms and Conditions, the use of "auctioneer", "we", "us", "Robert Murray", or similar terms, refers to Robert Murray trading as Robert Murray Stamp Shop.
2. All transactions are carried out in Pounds Sterling ("£", GBP).
3. We operate under Scottish Law.
4. This auction is conducted according to the "Philatelic Auctioneers Standard Terms and Conditions of Sale" (available on our website at www.stamp-shop.com/pastacos.html ) with the exception of {a} Clause 6, where "Scottish" should be substituted for "English", and {b} any points which are superseded in these present Terms and Conditions.

Descriptions
Each lot is sold as described in the lot listing. Any illustrations provided are taken as being part of the description. No lot can therefore be rejected on the grounds of any fault which is either noted in the descriptive text, or can be seen from the accompanying illustration/s.
If there is any dispute, it should be raised first directly with the auctioneer. If a satisfactory resolu-tion cannot be agreed, it should be put before a mutually agreed person or body, such as the Scottish Philatelic Trade Association, or Philatelic Traders Society, for decision (and if this cannot be mutually agreed, the Philatelic Traders Society shall be asked to arbitrate).
Any description of quality or grading is subjective, and is the auctioneer's honest assessment of the item. No lot can be returned on the basis of a difference in opinion. If a bidder has concerns about quality they should satisfy themselves in good time before the auction commences.

Bidding
Any person entering bids, whether online or directly with ourselves, is entering into a contract to purchase any lots sold to them in the auction, and agrees to the terms and conditions of Robert Murray Stamp Shop and easyliveAuction.

During live auctions, the auctioneer shall control the process of the auction, including deciding the selling point of each lot, which will be marked by the fall of the hammer. Timed auctions will be entirely managed by Easy Live Auction's software systems. Clients should bid as early and as quickly as possible. If any bidder misses a lot for any reason, including delays in online connections, or not understanding the system, they shall have no recourse.
Any lots purchased via easyliveauction.com live auction service will be subject to a 3% commission charge + VAT in addition to the auction sale price, unless the bidder has chosen in advance to pay their flat fee of £3 per auction.
Lots purchased via easyliveauction.com timed auctions are subject to a 3% commission charge + v.a.t., and this applies to all lots.

Bids should be made online, but any client who does not have online access can make bids directly to us by email or by post. We will then transfer their bids onto the online system in advance of the sale. We are not to be held responsible for any errors or omissions in this process, and the time these bids are registered on the system will be the time at which we transfer them, which could be delayed from the time we receive them.
Open Bids (“Buy Bids”) are not normally accepted. If such bids are made, they will be taken to mean a bid of ten times the stated estimate.

Buyer's Premium
A buyer's premium of 12% (plus v.a.t.) will be added to all hammer prices.

Payment
The commonest method of payment is by bank transfer, normally made after the buyer has received their updated invoice including postal/carriage costs.
Payment can also be accepted by debit card or credit card (with no extra charges), but note that non-UK credit cards will be charged 1% extra towards extra transaction charges we have to pay. Visitors to our shop can pay by cash in GBP, and we also accept cheques.

Extensions
A buyer may request an extension on any lot as long as they intimate to the auctioneer, at least two working days before the auction, that they intend to take this course of action.
The auctioneer would in this case refer the item to an established expert or expert committee, agreed by the buyer. Should the expert opinion be that the lot is genuine, the buyer shall accept the item, pay for it, and pay the cost of expertisation. If the expert's opinion is that the item is not genuine (or declines to give an opinion), the sale will be cancelled, and the expertisation costs paid by the vendor.

After an auction concludes, each online buyer will be sent an invoice. At this point the buyer should decide whether to collect their lots from our premises (5 & 6 Inverleith Gardens, Edinburgh, Scotland, EH3 5PU, by arrangement) or have us send them out. We can give you an estimate of the shipping costs if that is required to help you decide. If the buyer wants their purchases sent out, we will then provide a quotation of the shipping cost so that the full invoice can be paid.

Some of our regular customers give us standing instructions so that we know what they want done.

Our default method of delivery is the most appropriate Royal Mail service, for which we pass on the actual cost.

If a customer wants packages sent by another carrier, we will provide measurements (size and weight), and this is then subject to two requirements;
{a} the customer has to arrange the pick-up by the carrier, at a time that is suitable to us, and
{b} we will charge a packing fee of £5 for the first parcel, and £3 per additional parcel.