Terms and Conditions of Sale for Buyers
Vendors/Sellers and Buyers should familiarise themselves with our full Terms and Conditions as well as any relevant Terms and Conditions for either the Vendor/Seller or the Buyer. Full Terms and Conditions are available on our website.
These terms are applied throughout this document.
• The Auctioneer / the saleroom: Refers to Western Salerooms Ltd
• Vendor/Seller: The individual instructing the auctioneer and consigning the lots.
• Bidder: A person who is participating in auction bidding.
• Purchaser/Buyer: The individual who makes the highest bid accepted by the auctioneer.
• Website: Our official site: www.westernsalerooms.co.uk.
• Hammer Price: The highest bid accepted for a lot when the hammer falls or the online auction ends.
• Lot(s): The goods offered for sale at our auctions.
• Deliberate Forgery: An imitation created to deceive regarding authorship, origin, date, age, period, culture, or source.
• Described as the work of a specific creator without qualification.
• Valued significantly less than claimed on the auction date.
• Money Laundering Regulations: Refers to the Money Laundering, Terrorist Financing, and Transfer of Funds Regulations 2017 (as amended).
• Premium/ Commission: An additional charge on your purchase, calculated as outlined in our Terms and Conditions.
• Reserve: The minimum hammer price at which a lot can be sold.
• Sale Proceeds: The net amount due to the seller.
• Terms of Consignment: Terms for offering lots for sale as a seller or on behalf of sellers.
• Terms of Sale: The terms that apply to bidders, which may be amended or updated.
• Total Amount Due: Includes the hammer price, premium, applicable artist resale royalties, VAT if chargeable, and default-related charges.
In these Terms and Conditions, “you” and “yours” refer to the Vendor/Seller and Buyer; “we” and “us” refer to Western Salerooms Ltd / auctioneer.
Agency -The auctioneer acts solely as an agent and is not responsible for any default by Sellers or Buyers.
Public Liability - Visitors to the Salerooms, including those attending auctions, making inquiries, viewing, delivering, or collecting items do so at their own risk and under the auctioneer’s supervision.
Neither the auctioneer nor their employees/agents are liable for loss, damage, accidents, death, or injury unless caused by the negligence of their employees/agents or as required by law.
Health and Safety -Visitors are advised to consider the premises layout and security
arrangements for health and safety purposes.
Additional Notices
• The Saleroom is not responsible for the cancellation or postponement of sales due to circumstances beyond its control, such as technical failure or natural disasters.
• The auctioneer may refuse admission to an auction or the premises to anyone at their discretion.
• Vehicles parked onsite are at the owner’s risk.
• Smoking and vaping are strictly prohibited anywhere on the premises.
• No children under 16 years
• No dogs
Eligibility to Participate - Participants must be at least 18 years old.
Western Salerooms Ltd can refuse or cancel registration and bidding rights at their discretion. Individuals who do not comply with these terms and conditions will be prohibited from accessing our auction site and bidding online.
Agency - As auctioneers we represent the seller, whose identity remains confidential. When you purchase an item at auction, your contract is with the seller, not with Western Salerooms Ltd. Both we and the seller have the right to enforce the Terms and Conditions of Sale against you in case of a breach. These Terms are exclusively between you and Western Salerooms Ltd; no other party has the right to enforce them.
Warranty of title and availability - The Vendor / Seller guarantees both the auctioneer and the Buyer that they are the legitimate owner of the consigned property or have received proper authorisation from the owner to consign it for sale. Furthermore, the Vendor /Seller guarantees that the property has a clear title, free from any claims by third parties.
Estimates - Estimates provide Buyers with an anticipated price range for a lot. The reserve price will not exceed the low estimate. Estimates exclude the Buyer’s Premium, online sales premium, and any applicable VAT or Artists Resale Rights. Prepared in advance, estimates may be adjusted prior to the sale and are not definitive.
Reserve Prices - A lot may have a reserve price which is the minimum amount a seller is willing to accept for a lot at an auction. If bidding does not reach this price, the item will remain unsold.
Catalogue Descriptions and Modifications - The auctioneer/ salerooms reserve the right to amend any descriptions or statements in the catalogues, either verbally or in writing, before or? during the sale. Catalogue descriptions are provided as opinions to assist Buyers and are not definitive. While we strive for accuracy, all statements—oral or written—are made without responsibility, except where specifically instructed to certify by a Vendor / Seller. Items are described based on basic observations unless otherwise advised by the Vendor / Seller.
Liability for Descriptions - The saleroom is not responsible for mistakes in descriptions, condition reports, or any other information about the lots, unless the errors are intentionally misleading. Buyers should know that these statements do not create any legal entitlement, the right to claim damages or cancel transactions with the saleroom or the seller. This is especially important for absentee Buyers, who should not depend only on reports from auctioneers or others, as mistakes or inability to check the condition of lots do not allow them to seek compensation or cancel a transaction.
Condition of Items - Given the nature and age of many lots, items may not be in new condition. While some catalogue descriptions may mention specific damage or restoration, the absence of such references does not guarantee that a lot is free from defects, nor does any reference to a particular defect imply the absence of others. All descriptions are as accurate as possible. Where there is an obvious fault, we will endeavor to notify such with A/F in the description, but items with defects are not limited to A/F listed goods. Buyers are strongly encouraged to inspect items thoroughly before bidding, as lots are sold “as seen” and may contain various faults, imperfections, or discrepancies in description. Lots may be new, used, refurbished or not, working or broken, soiled, damaged, incomplete, etc. Boxed goods may not contain any relevant books, manuals, disks, leads, etc., and/or might contain different colors/models/or even different products. It is essential for Buyers to ensure their satisfaction regarding authenticity, quality, age, weight, size, completeness, and condition prior to placing bids.
Condition Reports and Illustrations/Photographs - Condition reports can be requested to assist Buyers who are unable to view items, but they do not cover manufacturing defects. Illustrations/ photographs in catalogues are for guidance only, as colours and appearances may vary from the actual items. They may not reveal the true condition of the lot. We strongly recommend that you inspect the lot yourself and consult an independent professional conservator or restorer. In providing a condition report, we are not entering into a contract. Any statements contained in our report are expressions of our opinion and not statements of fact. Such statements do not imply any basis of fact upon which the opinion may be founded. In the event of a successful bid in relation to the lot, you will have purchased the lot with no reliance on the condition report. We will endeavour to respond quickly to any request for a condition report, however this may be restricted by time constraints and staff availability. Condition reports cannot be prepared on the day of the sale.
Deliberate Forgeries - Deliberate forgeries need to be notified within 7 days and returned for a refund within 21 days.
Warranty and Guarantee - No warranty or guarantee is given on any item.
Buyer Responsibility - We advise Buyers not to bid unless they have thoroughly examined the lots to their satisfaction beforehand. By placing a bid, purchasers acknowledge acceptance of the lot as presented, confirming that they have performed their due diligence and are aware of the associated risks. If there is any uncertainty, do not bid.
Containers - Containers such as pallets, stillages, baskets, skips, etc., used for the display of the lot are not included in the sale lot unless stated.
Viewing Arrangements- Items are available to view in our online Easy Live auction sale catalogue www.easyliveauction.com. Prospective Buyers who wish view in person can do this by scheduling an appointment during designated times prior to the sale. Details can be found on the auction information available on the Easy Live website and the website for the salerooms www.westernsalerooms.co.uk
Liability for Damage - Anyone handling lots does so at their own risk and is liable for any loss or damage caused. If a lot is damaged by a member of the public, the auctioneer will determine the cost of the damage, and their decision is final. The auctioneer may:
• Sell the lot without reserve and hold the individual responsible for any shortfall between the hammer price and the reserve or low estimate.
• Charge the individual for restoration costs, if applicable.
• Hold the individual liable for the full reserve price or low estimate, as appropriate.
Lot information
Second-hand Upholstered Furnishings
All relevant goods must comply with safety regulations made under the “Consumer Protection Act 1987” and the “Furnishings Fire/Safety Regulations 1988”. Upholstered items manufactured since 1988 must carry appropriate fire safety labels, indicating compliance with safety standards. Items made before 1950 are exempt from these regulations and are sold as antiques, typically intended for display or research rather than domestic use.
Post-1950 Works of Art & Collectable Furniture
Items in this category are marketed as artistic works. They may not comply with fire safety regulations; therefore, items should not be used in residential settings. It is the purchaser’s responsibility to ensure compliance before resale or domestic use.
Clocks, Watches & Scientific Instruments
Clocks, watches, barometers, and other scientific instruments are sold strictly “as viewed,” without any guarantees regarding their operational condition or suitability for specific purposes. These items are not tested, and the auctioneers provide no warranties of any kind. Buyers are responsible for inspecting and assessing the condition and functionality of such items based on their own judgment.
Books and Other Printed Material & Philatelic Items
These are not sold subject to collation, nor do the Auctioneers offer any guarantees as to genuineness. Intending Buyers should therefore satisfy themselves as to the authenticity, completeness or otherwise of lots, as all are sold as viewed and are not returnable
Motor Vehicles
Motor vehicles and trailers are sold “as seen,” without any testing for functionality, roadworthiness, or compliance with regulations. They may not be immediately roadworthy or may be of such a design as will not without alteration comply with the Acts and Regulations relating to their construction, equipment or use. The purchaser should carefully inspect vehicles and associated documentation, which may vary in availability. No warranties are provided regarding condition, odometer readings, or suitability for use on public roads.
Purchasers must sign an undertaking confirming responsibility for ensuring the vehicle is roadworthy at their own expense before use. An MOT Certificate is not evidence of the road worthiness of any vehicle, and all vehicles or machinery are ‘sold as seen’, as they stand, with all their faults, regardless of the catalogue description.
Prospective Buyers are reminded that when inspecting/attempting to test such lots, they do so at their absolute risk and without any responsibility whatsoever, on the part of the Seller, the Auctioneers or their contractors.
It is an offence to operate a non-compliant vehicle on public roads. Buyers inspect and test vehicles at their own risk, and all sales are final, with no guarantees from the auctioneers or Vendors.
Militaria and Associated Items
Items in this category are sold without guarantees of authenticity; Buyers should independently assess the legitimacy/ authenticity of the items, as some may be copies or replicas. It is advisable to conduct research or seek expert opinions.
Gold, Silver and Precious Metals
In conforming to hallmarking legislation: whether British or foreign, articles which do not carry hallmarks are described either as gold or silver coloured metal, yellow or white metal, as considered most appropriate This distinction is crucial for Buyers to understand the nature and value of the items they are purchasing.
Pictures, Statuary & Works of Art
Works described as signed or attributed to specific artists are considered original; however, additional qualifiers (e.g., “in the manner of”) are provided without warranties. Buyers are advised to perform their own assessments regarding authenticity and value.
Chemicals & Liquids
Buyers of chemical items are reminded of their responsibilities under the Poisons Act 1972 and related regulations. A local authority license may be required for the storage of certain substances. Any hazardous fluids remaining in purchased lots must be removed from the site in accordance with safety regulations.
Helmets & Clothing
Helmets offered for sale do not conform to safety standards for motorcycle use and are not approved under relevant regulations. Additionally, all textile products sold as “old” are defined in accordance with statutory regulations, meaning they do not carry guarantees regarding quality or safety.
Trade and Scrap Lots
Items classified as trade or scrap lots are restricted to businesses that deal in similar goods. Buyers must be aware of their legal obligations and will need to sign a relevant form confirming their understanding of these responsibilities.
Mechanical and Electrical Items
All mechanical and electrical items are sold “as-is,” without any guarantee of functionality, suitability for purpose, or compliance with health and safety regulations. These items may require repairs, restoration, or evaluation by a qualified professional before use. They are typically intended for display, historical interest, or artistic purposes, rather than practical use. Electrical goods are sold as scrap or antiques, even if they bear a Portable Appliance Testing (PAT) label, which does not indicate working condition. Buyers should thoroughly inspect items and refer to relevant safety standards, as all sales are final, and no warranties are provided.
Important Notice
All lots must undergo inspection, repair, and certification to ensure compliance with current regulations, including health and safety laws. Buyers must recognise their duty of care and responsibility before reusing or reselling any purchased items.
Buyers Registration - Buyers will register through the online platform Easy Live Auctions www.easyliveauction.com for timed auctions or in person on arrival with Western Salerooms for live sales.
Bidding at Auctions - Buyers should only place bids if they truly intend to make a purchase. If your bid is accepted, our Terms of Sale will apply, and you will be required to fulfil the obligations outlined in those terms. Bidding is done at the buyer's own risk, and bidders act as principals. By placing a bid, you acknowledge and agree to these terms.
All bids are accepted exclusive of Buyers premium and any delivery or postage charge agreed with the auctioneer prior to bidding.
Bidding Increments - The auctioneer determines the bidding increments at their discretion during the auction.
Hammer Price - The “hammer price” refers to the final bid accepted by the auctioneer, signifying the sale price of a lot.
Finality of Bids - Once placed, all bids are final and binding; they cannot be withdrawn. The auctioneer’s decision regarding the sale is conclusive and cannot be challenged.
At the fall of the hammer, the highest bidder becomes the purchaser. Any disputes regarding bids will be resolved at the auctioneer’s discretion, whose decision is final.
Upon the conclusion of the bidding, the highest bidder is declared the purchaser. Any disagreements related to bids will be settled at the auctioneer's discretion, and their decision is final.
The contract between you and the seller - A contract for the purchase of the lot will be formed between you and the Vendor / Seller when the hammer falls accepting the highest bid for the lot at the auction.
Dispute Resolution - In the event of a dispute over a bid at a live auction, the auctioneer may choose to reopen the bidding for the lot during the auction or settle the issue through other reasonable means. The auctioneer’s decision on such matters is final.
Timed online Bidding Procedures - We provide an online bidding service through Easy Live Auction www.easyliveauction.com
Registration information
Registration: Create an account on Easy Live Auction at www.easyliveauction.com/register by providing your email and completing the registration process. By using this site, you agree to their Privacy Terms and Conditions and Cookie Policy. If you don't agree, do not register.
Approval: Register for the specific auction you want to join. Approval is at our discretion and may require extra information.
Bidding: Follow the Easy Live Auction instructions and make sure to read their Terms and Conditions before bidding.
Auction Fees: All applicable fees will be clearly listed in the Easy Live Auction catalogue before you bid. There are two options for fees:
? Free Registration: A 3.6% fee is added to your final bid, on top of the auctioneer’s Buyer’s Premium.
or
? Flat Fee: A one-time fee of £3.00 charged by Easy Live Auction with no extra premium added on top of the auctioneer’s Buyer’s Premium. These fees apply whether you bid or win the lot, so please review them carefully before participating.
Responsibility: The Buyer’s Premium is subject to change. Always check the current fees on Easy Live Auction or listen for the announcement at the live auction. You can view the current fees by clicking on the Fees button on each listing in the Easy Live Auction catalogue.
Account Verification: When you register for an auction or add a payment card to the Easy Live system to check to that your account is valid and working a small temporary charge (e.g., 10p) may appear on your account to verify your payment method. This is called a "deferred-void payment," and the amount will be refunded after a few days. If unsure, contact your card issuer.
Absentee Bids at a live auction - Absentee bids allow participants to place bids in advance of the auction. These bids are executed on behalf of the bidder up to the specified maximum limit.
The auctioneer will, on the prospective Buyer’s written instruction, execute bids on their behalf at no additional charge. Neither the auctioneer nor his employees and agents will be liable for any negligence or failure in this process. In cases of identical bids, the earliest received will take precedence. A maximum bid limit must always be specified. No unlimited bids will be accepted. Lots will be purchased at the lowest bid possible when considering other bids and any reserves.
By placing a commission bid, you confirm that you have thoroughly inspected and are satisfied with the lot’s condition.
Telephone Bidding at a live auction - For higher value lots, estimated at £500 or more, telephone bidding may be arranged in advance with the saleroom. This service is provided in good faith but is entirely at the bidder’s risk. The auctioneer and staff are not liable for any failure to execute bids due to human error or technical issues. We recommend serious telephone bidding only and advise bidders to be prepared to bid above the top estimate. It is advisable to leave a maximum covering bid in case we are unable to contact you by telephone. All lines must be booked and confirmed in writing before the day of the auction, preferably well in advance. While we strive to ensure the smooth operation of this service, we cannot be held responsible if your bids are missed for any reason.
Auctioneer’s Discretion - The auctioneer has absolute discretion in:
• Determining the highest bid in the event of a dispute.
• Withdrawing any lot before or during the sale.
• Re-opening bidding or restarting bidding for any lot.
• The auctioneer will regulate the bidding and may refuse or reject any bid.
• No unlimited bids will be accepted
Successful bidders - Successful bidders will be notified by email upon the finish of the auction together with a request for payment. Your highest bid will be treated as a valid bid even if the reserve has not been met, as Vendor / Seller can ask us to reduce the reserves during the sale.
Damage to lots during viewing - If a member of the public causes damage to a lot (or any part of it), the auctioneers /saleroom reserve the right to:
1. Sell the damaged lot without reserve and hold the person responsible liable for any difference between the hammer price and the reserve or low estimate.
2. Hold the person responsible liable for the cost of restoration, if applicable.
3. Hold the person responsible liable for the full amount of the reserve price or lower estimate, as appropriate.
Liability after Sale - All lots to be at the Buyer’s risk including those of fire, burglary, flood etc. and damage occasioned to lots by the removal of other goods from the fall of the hammer.
Shortages - There will be no allowance made for any shortages
Contract of Sale
Title and collection of purchases
• The ownership of the lot shall become the Buyer’s responsibility as soon as the hammer drops.
• The ownership of any lots purchased shall not pass to you until you have made payment in full to us of the total amount due.
• A lot may not be removed from the premises until payment in full has been made.
• All items contained within the lot MUST be removed or charges will apply.
• All lots purchased by one person will be taken as being in one contract
• By placing a bid on an item and winning the lot, you confirm that you agree to these terms and conditions.
Charges - When the lot is sold the Buyer pays in full the amount at which the auctioneer’s hammer falls (the hammer price), plus a Buyer’s premium, currently at 20%, and online commission fees and VAT where applicable. An Artist’s Resale Right Royalty may also apply.
For any lot where VAT is chargeable (due to the seller being registered for VAT) it is payable by the purchaser at the standard current rate.
Private Treaty Sales - Private Treaty sales made under these Terms and Conditions are deemed to be sales by auction for purposes of consumer legislation. A Buyers premium, VAT and Artist’s Resale Right Royalties if applicable will apply.
Important information
The Buyer’s Premium can be subject to change, and it remains the Buyers responsibility to check the fees applied. Current fees can be viewed via the Fees button alongside each listing on the online Easy Live auction catalogue. For live sales, the premium figure will always be announced by the auctioneer at the start of the auction.
Terms of Payment - Full payment including any arranged shipping charges for goods must be made within 4 working days on completion of the auction.
Any payments made by you to us may be applied towards any amounts you owe to us or any account, regardless of any instructions from you or your agent, whether expressed or implied.
Payment and payment methods - You will receive an invoice by email, made out to the name and address on your registration form.
Methods of Payment
The following options are available for payment of your invoice. You can pay using the following methods:
Online Payment:
Follow the link and instructions in your invoice. Ensure you enter your Buyer’s Reference Number when making payment. Payments are not automatically deducted from your registered card unless specified.
Bank Transfer:
Transfers must state your Buyer’s Reference Number. If transferring from a foreign currency, the amount we receive must be the total due in pounds sterling.
For international payments:
EUROS: No fees.
Other Currencies: £6 fee for conversion, charged by our bank (Monzo).
Transfers by CHAPS. No additional charges incurred.
Payment in Person:
We accept debit/credit cards at the office at the time of collection.
Cash (up to £5,000) is accepted with proof of identity.
Cheques: UK cheques made payable to ‘Saleroom Ltd.’, with at least 5 working days required for clearance before collection.
Important Notice
Any payment you make to us may be used to offset any amount you owe us, regardless of any instructions from you or your agent, whether stated or implied.
Buyer Warranty - You warrant that the funds used for settlement are not connected with any criminal activity including tax evasion.
Artist’s Resale Right (“Droit de Suite”) - Some artworks may be subject to the Artist's Resale Right, which has been in effect in the UK since 14th February 2006. We are required to collect a royalty for qualifying artworks under new laws that started on 1st January 2012. This applies to living artists and those who passed away in the last 70 years.
The royalty is added to the hammer price and is in addition to the buyer’s premium. It does not apply to artworks that sell for less than €1,000. For sales between €1,000 and €50,000, the royalty is 4%. For sales above €50,000, the royalty is based on a sliding scale.
All royalty payments go to the appropriate organisation, and the auctioneer does not keep any extra fees. Resale royalties are not subject to VAT. The amount is calculated using the exchange rate from the European Central Bank on the day of the sale.
For more information, visit www.dacs.org.uk.
Collection of goods - The collection of goods is the buyer's sole responsibility. Please ensure you can collect the items in person or confirm delivery or postage options and associated costs before placing a bid. Goods are to be collected by appointment only. Collection must be made within 4 working days of the day of the sale. The Salerooms retain the right to remove lots remaining after this time for storage. Removal is charged at £10 per lot. Storage is charged at a minimum of £10 per day per lot.
If items remain after 7 days, the auctioneer reserves the right to re-offer them in the next available sale to recover costs. The proceeds of any such sale will be paid to the buyer, but any storage charges or other sums that have incurred in the storage and sale of the lot will be deducted. We reserve the right to charge you a selling premium at our standard rates on any such resale of the lot. Any reserves from previous sales will be waived.
All items from lots must be removed, left items will be subject to a disposal fee.
If payment is not made or goods are not removed as required within these terms and conditions the auctioneer may reject any bids made by or on behalf of the Buyer at any future auction or obtain part payment before accepting any future bids. If no payment is received after 1 week of the auction, the auctioneers will take payment from your stored card details.
Packing - It is the Buyers’ responsibility to manage the packing of items on collection from the salerooms. Please note we do not pack lots so please ensure you bring suitable packaging for safe transportation. The entire lot must be collected.
Dispatch and Shipping - We offer a range of delivery options. Payment for postage and shipping must be made at the time of paying the invoice. Once payment is received, we will aim to ship your items as quickly as possible. For a delivery quote, please email us before placing your bid to confirm the charges. If a lot contains multiple items, additional packing fees will apply. It is the buyer’s responsibility to check any implications for prohibited items, import and export and CITES regulations.
The saleroom does not pack or dispatch purchases unless prior arrangements have been made. We offer low-cost local delivery services and can advise on national delivery options.
We may, at our discretion, pack lots for a Buyer’s courier collection for an agreed fee. However, the saleroom does not take responsibility for shipping arrangements, any damage during packing, associated costs, or risks. Any damage that occurs during transit is the Buyer’s responsibility, and they are also responsible for any compensation claims.
Important Notice
Buyers must be aware of postage and shipping/delivery costs before bidding. Further information is available on our website: www.westernsalerooms.com Local Door-to-Door Deliveries - We offer a local delivery service for fragile, large, or multiple items. A minimum charge of £50 applies. Please contact us for a quote before placing your bid.
Courier Deliveries - We can provide contact details for local couriers, or buyers can arrange their own courier service for item collection. Once items leave our premises, we are not responsible for their condition during transit, including items packed by us or the courier. If you need a packaging quote, please contact us. Buyers are responsible for ensuring their courier provides suitable packaging. We are not liable for any damage during packing or delivery.
Remedies for non-payment or failure to collect purchases - If you do not pay for or collect a lot according to these Terms and Conditions, or if you break any other terms, we, as the seller’s agent, have the right to take any or all the following actions at our discretion, without affecting any other rights we may have:
1. Seek Damages: We can take legal action against you for damages due to the breach of contract.
2. Cancel the Sale: We can cancel the sale of the lot you purchased, as well as any other lots we sold to you.
3. Resell the Lot: We can resell the lot (either through auction or privately). If the resale price is lower than the amount you owe, you will be responsible for paying the difference, along with any costs of resale. Any extra amount from the resale will go to the seller.
4. Store and Insure the Lot: We can remove, store, and insure the lot at your cost, either at our premises or elsewhere.
5. Charge Interest: We can charge interest of up to 1.5% above bank base rate per month on the amount you owe if it remains unpaid for more than 4 working days after the sale.
6. Retain Other Lots: We can hold onto this lot or any other lots you bought from us until you pay the full amount due.
7. Reject Future Bids: We can refuse to accept bids from you or your agent at future auctions or set conditions that must be met before we accept your bids.
Each of these actions is separate from the others. If any part of these terms is found to be unlawful by a court or authority, the rest of the terms will still apply.
Any exceptions made to these terms and conditions for bidders, buyers, or vendors/sellers will apply only to the specific situation or concession at that time. In all other cases, these terms and conditions will remain fully valid and enforceable.
If we are contacted by a Vendor / Seller who wishes to bring a claim against you, we may at our discretion provide them with information or assistance in relation to that claim and within GDPR guidelines.
Any claim under any Statute must be received in writing within 10 days of the Sale.
Complaints
If you have any complaints, please send them to us directly at the address set out on our website www.westernsalerooms.co.uk
We reserve to change our terms without giving notice, please check you are up to date with our terms. If there is something you do not understand please ask.
