Buying from Chesterfield Auctions
Online Terms and conditions
POSTAGE OF ITEMS | Postage Option 1 Chesterfield Auctions recommend that you employ your own courier or send us the package/boxes via return post we will then put your items in and seal the packages as necessary for their return, this will also give you full control if they unfortunately get broken, damaged or lost , and can be the cheapest option .Items can be collected in person via pre arranged appointment.
Option 2 - If you are unable to do this ,small letter packages can be sent through Royal Mail service,(1st class next day delivery) this service will be charged at a minimum charge starting at £12.00 for small letter /packages. For larger packages depending on size, weight, materials please use a courior service such as MBE (Mail box etc) 0114 272 0777
[email protected] www.mbe.co.uk/sheffield or Pack and send.co.uk services 03458739990 . We are not professional packers or shippers, we will endeavour to do our best to pack items in a correct way to ensure your items arrive safely. However, Chesterfield auctions will not be held responsible for any claim in the event of loss or damage.
There are some items that, due to their nature, size or weight, we Chesterfield Auctions cannot post. However, we can recommend couriers, and you can arrange for them to pick up your item from ourselves . Couriers will also be able to insure some items which we are unable to insure
There are some items we are prohibited from posting because of conditions laid down by the delivery service: You will be informed via telephone/ email if your item is restricted in any way.
Prospective purchasers should always thoroughly examine any items they are interested in before
placing a bid and before the auction commences – viewing times are available by appointment only.
For those unable to attend in person, we offer an image and condition report service by telephone
and email, however buyers are responsible for satisfying themselves concerning the description and
condition of the lots before proceeding to purchase – whilst every care is taken to provide an
accurate description in the catalogue, it is based on a statement of opinion and not on fact and items
are sold as seen. When you have decided which lot(s) you would like to receive condition reports on,
please contact us via Tel 01246 236155 / 07792666469 – we accept enquiries prior to all sales. We
do our utmost to respond to all, however, please ensure you allow enough time for the relevant
administration work to be carried out, also bearing in mind that we may not be able to respond to
those received on sale days before the lot(s) go under the auctioneers hammer. We also take this
opportunity to remind you to refer to our glossary for assistance when considering descriptions,
although this is not exhaustive and should you wish any term explained. We advise that it is your
responsibility to clarify descriptions with a member of our staff before purchasing. Once you are
content with your decision, we invite you to attend our auctions to enjoy the drama and thrills of a
sale, however we acknowledge this is not always possible, and so we offer the following option:
• ABSENTEE BID you are welcome to leave a bid with us and the auctioneer will bid on your behalf
against other bidders. When you have decided which lots you would like to bid on you may leave
bids in person on sale days at our Auction room or via email at
[email protected] or
by telephone on 07792666469. We only accept bids prior to our sales; however please ensure you
allow enough time for the relevant administration work to be carried out before the lot comes under
the auctioneers hammer. Absentee bidder’s instructions may be cancelled at any time before the
auction takes place, but cancellation cannot be guaranteed once an auction has commenced.
No responsibility is accepted for bids not actioned by Chesterfield Auctions for whatever reason; we
reserve the right to refuse an application where we feel it appropriate. PLEASE NOTE where you
leave a commission bid with Chesterfield Auctions via email, telephone or in person, we will action
standard charges for a winning bid, however, where you leave a commission bid with chesterfield
Auctions via online service standard charges together with the appropriate additional online bidding
charge, as noted below, will be actioned.
• TELEPHONE BID | You are welcome to register to bid by telephone; on the day of the auction, a
member of our team will contact you shortly before the lot appears for sale, they will then act on
your behalf in the saleroom, bidding on your instruction. We advise that such requests should be
placed as far in advance as possible. Please note that this is a first come first served service, and
where there are many bidders previously logged we may not always be able to accept registration.
No responsibility is accepted for bids not actioned by Chesterfield Auctions for whatever reason; we
reserve the right to refuse an application where we feel it appropriate.
• LIVE ONLINE BIDDING- To access this service, please VISIT easyliveauction.com to view catalogue and register to bid.
www.chesterfield-auctions.co.uk, you will find instructions on how, and when, to register – this is an
easy to use service, however should you have any difficulties do please contact us on 07792666469
and we will be able to advise you further. Please note that there is an additional 3% +vat (3.6% ) if using
Easyliveauction.com over and above the 22% buyer’s premium charged by Chesterfield Auctions
No responsibility is accepted for bids not actioned by Chesterfield Auctions for whatever reason; we
reserve the right to refuse an application where we feel it appropriate.
• REGISTRATION | Buyers need to register at each sale before bidding in person. Please complete a
registration with Easyliveauction.com and you will be issued with a
bidding number – please note a form of identification will be needed. For those placing commission
or telephone bids, we will ask for your name, Address, telephone number (to include a land line) and
email address. No responsibility is accepted for bids not actioned by Chesterfield Auctions for
whatever reason; we reserve the right to refuse an application where we feel it appropriate.
BUYERS PREMIUM | A buyer’s premium of 22% with no vat is payable - in addition to the hammer
price. Please refer to the point titled LIVE ONLINE BIDDING above for details on the additional
charges for this service.
Payment options
We accept, Cash payment on collection, Bank transfers , Bankers drafts ( sort code 40-17-15 account
No 01846159 ) cheques are only accepted by prior arrangement and lots purchased in this manner
cannot be collected until full bank clearance is completed (approximately seven working days).
Where payment has not been received 7 working days following the sale, Chesterfield auctions
reserves the right to rescind the sale, with ownership reverting to the vendor.
CONTINUING CONTACT | Chesterfield Auctions do not pass your details onto third parties but they
may forward enquiries to you on information of forthcoming sales. Please advise us if you do not
want to receive such contact.
COLLECTION OF PURCHASED ITEMS | All Buyers and Couriers must check their purchases prior to
departure. Chesterfield auctions will accept no claims for loss or damage thereafter. Timely
collection of items is imperative as storage space is limited Furniture Lots must be paid for and
collected within 5 working days after the sale, items remaining after this timescale will incur a
storage fee of £50 per week unless we are otherwise informed and agree .
Failure to pay for goods within seven days of the auction will result in the sale being rescinded. The
defaulting buyer will also be blocked from bidding in future Chesterfield Auctions sales.
VERY IMPORTANT INFORMATION -POSTAGE OF ITEMS | Chesterfield auctions has no
postage and packing department and you must make your own arrangements to fetch your goods
either yourselves or by an appointed person or trusted courier. If items are to be fetched via a
courier service, we will pack the items to the best of our ability for them to be transported, (This is a
payable service and will be added to your invoice) ITEMS DAMAGED DURING TRANSIT Chesterfield
auctions will not accept any responsibility for any damage incurred through packing or while items
are in transit.
RIGHT TO ADMISSION/REGISTRATION | Chesterfield Auctions reserves the right to refuse admission
to any of its auctions without giving a reason.
USEFUL INFORMATION
• Please note all furniture is sold as a work of art, not for functional use in a domestic setting.
Upholstered items which do not comply with fire regulations will be sold for their structural and
artistic value only, not for household use in their current state. Fire Safety Regulations do not apply
to furniture intended for export and furniture manufactured prior to 1950.
• Clients are advised all contracts with Chesterfield Auctions are governed by the laws of England
and Wales and the jurisdiction of the English and Welsh courts applies.
IMPORTANT INFORMATION
AUCTION PROCEDURE:
Any auction shall be conducted at the absolute discretion of Chesterfield Auctioneers.
Chesterfield Actions shall conduct the Auction with reasonable skill and care - for example, what
constitutes a bid shall be at the absolute discretion of the Auctioneer, acting with reasonable skill
and care.
Chesterfield Auctions shall have the right to refuse any bid which does not exceed the previous bid
by at least 10% or by such greater proportion as the Auctioneer shall in his or her absolute discretion
direct.
Chesterfield Auctions reserve the right not to approve any online bidder when their registration
credit check is not successful and who cannot provide references. Chesterfield Auctions will not
accept commission bids for any buyer that has an outstanding invoice.
Chesterfield Auctions do their utmost to execute each and every bid, but neither Chesterfield
Auctions nor the seller will be responsible for errors or failures to execute bids placed on the
internet or on a mobile device or telephone, including, without limitation, any loss of telephone line
connection, or connection to the internet; or any breakdown or problem with the online bidding
software or the website service provider.
Chesterfield Auctions advises that the Auctioneer will commence and advance bidding at levels and
increments he considers appropriate and is entitled to place a bid or series of bids on behalf of the
Seller up to the reserve on the lot, without indicating he is doing so and whether or not other bids
are placed.
Where two or more bids at the same level are simultaneously received, Chesterfield Auctions shall
have absolute discretion to determine which bid to prefer. Subject to the foregoing where two or
more bids at the same level are simultaneously received by the Auctioneer, any bid by a Bidder
personally present at an Auction shall take preference over any bid submitted by telephone or over
the Internet. Any bid made or attempted by telephone or over the internet shall be deemed to have
been made only if received by the Auctioneer.
Chesterfield Auctions has the discretion at any time, to refuse any bid, withdraw any lot, re-offer a
lot for sale (including after the fall of the hammer) if they believe there may be error or dispute, and
take such action as they reasonably think fit.
As Auctioneers, Chesterfield Auctions usually contract as agents for the seller whose identity, for
reasons of confidentiality, is not normally disclosed; accordingly, on entering into purchase, your
primary contract is with the seller.
The ownership of any Lot purchased shall not pass to the relevant Buyer until they have made full
and total payment to Chesterfield Auctions.
Chesterfield Auctions are, primarily, agents for the seller. We are dependent on information
provided by the seller and whilst we may inspect lots and act reasonably in taking a general view
about them, we are normally unable to carry out any detailed examination of lots in order to
ascertain their condition in the way in which it would be prudent for a buyer to. Intending buyers
have ample opportunity for inspection of goods and, therefore, accept responsibility for inspecting
and investigating lots prior to purchase. Neither Chesterfield Auctions nor the seller accepts any
responsibility for the condition of lots sold; particularly with regard to objects being in working
order.
CLIENT CONTACT
Any notice to any buyer, vendor, bidder or viewer may be given by first class mail or email in which
case it shall be deemed to have been received by the addressee 48 hours after posting or sending.
COMPLAINTS
Should there be any matters you would wish to lodge an objection to, please contact Mr Kevan
Weston directly at
[email protected], or via 07792666469.
ELECTRICAL ITEMS
Please be aware that any electrical items are sold as not working and must be checked by a qualified
electrician before any use.
LOT DESCRIPTION:
Care is taken to ensure that any statements as to authorship, attribution, origin, date, age,
provenance and condition are reliable and accurate, but all such are statements of opinion and are
not to be taken as statements or representations of fact. Chesterfield Auctions reserve the right, in
forming their opinion, to consult and rely upon any expert or authority reasonably considered by
them to be reliable.
Whilst we seek to describe lots accurately, it may be impractical for us to carry out exhaustive due
diligence on each lot. Prospective Buyers are given ample opportunities to view and inspect before
any sale and they (and any independent experts on their behalf) must satisfy themselves as to the
accuracy of any description of a lot.
Similarly reports on the condition of any lot are offered by Chesterfield Auctions as a statement of
opinion only, and not of fact, and as such Chesterfield Auctions are not liable for any errors or
omissions contained therein. Chesterfield Auctions will not be held responsible for any damage or
defect that has not been notified to the buyer. We accept enquiries prior to, our sales, and we do
our utmost to respond to all, however please ensure you allow enough time for the relevant
administration work to be carried out, also bearing in mind that we may not be able to respond to
those received on sale day before the lot(s) go under the auctioneer’s hammer.
Catalogue illustrations are for guidance only and will not convey full information as to the actual
condition of lots.
Where the term (a/f) is used, this refers to a lot being ‘as found’, it is used for guidance only and
indicates that in our opinion there is damage or repair to an item, the omission of this term does not
indicate there is not significant damage or repair to an item and Chesterfield Auctions are not liable
for the omission of this term.
Please note all furniture is sold as a work of art, not for functional use in a domestic setting.
Upholstered items which do not comply with fire regulations will be sold for their structural and
artistic value only, not for household use in their current state. Fire Safety Regulations do not apply
to furniture intended for export and furniture manufactured prior to 1950.
MARKETING
Chesterfield Auctions reserve the right to advertise any consigned objects in all forms of media,
known now or in the future, either before or after a sale, without requesting the vendor’s or buyer's
authorisation.
MEASUREMENTS
All measurements are approximate, and due to the nature of the goods on offer we use both metric
and imperial figures; should you require additional measurements for any item, please contact us on
07792 666469.
PRIVACY STATEMENT:
WHAT DO WE DO WITH YOUR INFORMATION? | When you purchase something from us, as part of
the buying and selling process, we collect the personal information you give us such as your name,
address and email address.
Email marketing (if applicable): With your permission, we may send you emails about our auctions
and other news.
DISCLOSURE | we may disclose your personal information if we are required by law to do so or if you
violate our Terms of Service.
THIRD-PARTY SERVICES | In general, the third-party providers used by us will only collect, use and
disclose your information to the extent necessary to allow them to perform the services they
provide to us.
However, certain third-party service providers, such as payment gateways and other payment
transaction processors, have their own privacy policies in respect to the information we are required
to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the
manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in
a different jurisdiction than either you or us. So if you elect to proceed with a transaction that
involves the services of a third-party service provider, then your information may become subject to
the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our website or are redirected to a third-party website or application, you are no
longer governed by this Privacy Policy or our website’s Terms of Service.
LINKS | When you click on links on our website, they may direct you away from our site. We are not
responsible for the privacy practices of other sites and encourage you to read their privacy
statements.
SECURITY | To protect your personal information, we take reasonable precautions and follow
industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed,
altered or destroyed.
CHANGES TO THIS PRIVACY POLICY | we reserve the right to modify this privacy policy at any time,
so please review it frequently. Changes and clarifications will take effect immediately upon their
posting on the website. If we make material changes to this policy, we will notify you here that it has
been updated, so that you are aware of what information we collect, how we use it, and under what
circumstances, if any, we use and/or disclose it.
UNSALEABLE ITEMS
Chesterfield Auctions reserves the right to dispose of any item that in their opinion is unsaleable.
Items, including electrical goods and soft furnishings, which do not comply with current legislation
will not be offered at Auction.
WEBSITE
Whilst Chesterfield Auctions endeavours to ensure that the information supplied on the website is
correct, Chesterfield Auctions does not warrant the accuracy and completeness of the material on
the website, and may make changes to the material on the website, or to the products and prices
described in it, at any time without notice. The material on the website may be out of date, and
Chesterfield Auctions makes no commitment to update such material.
The material on the website is provided ‘as is’, without any conditions, warranties or other terms of
any kind. Accordingly, to the maximum extent permitted by law, Chesterfield Auctions provides you
with the website on the basis that Chesterfield Auctions excludes all representations, warranties,
conditions and other terms which, but for this legal notice, might have effect in relation to the
website.
Important notice By participating in any auction/sale by Chesterfield Auctions either by telephone ,
in person , or by an online bidding platform , you are agreeing to the above terms and conditions
and have satisfied yourselves that you have read and understand them and are willing to abide by
them in their entirety.
